WASHINGTON -- April 30, 2014 -- The Department of Veterans Affairs’ (VA) Patient Aligned Care Teams (PACTs), VA’s model for more personalized and accessible primary care delivery, is improving access to health care and Veteran satisfaction, according to data released today by the Department of Veterans Affairs.Since its inception in 2010, the PACT program has transformed the way Veterans receive their care by offering a coordinated team approach squarely focused on Veterans’ wellness and disease prevention.
“Every day, VA works to provide Veterans access to the high-quality health care they have earned and deserve,” said Secretary of Veterans Affairs Eric K. Shinseki. “PACTs provide the right combination of health care professionals to develop a personalized health plan for each Veteran and deliver care conveniently at primary care clinics and through new eHealth options. Through PACTs, VA is achieving more personalized, proactive and patient-driven care. As a result, Veterans are increasingly more satisfied with their care.”
VA is the largest integrated health care system in the United States, caring for approximately 5.3 million Veterans in primary care settings. Over the past two years, VA has bolstered its support to all medical centers to expand established PACTs. Teams are comprised of a provider, a Registered Nurse care manager, a clinical associate, and an administrative associate. Clinical pharmacists, social workers, nutritionists, and behavioral health staff support PACTs. read more>>>
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