April 10, 2014 - When I started working at the Veterans Benefits Administration, I started on a project called Rules Based Processing System (RBPS), a feature in eBenefits that automates the processing of changes to a disabled Veteran’s family member status. At the time, my daughter was 6-months old and my husband and I were still waiting for VA to process our request to add her to our compensation benefits. Needless to say, this system hit close to home.From my own experience, I could see firsthand how this new technology could not only change things for some Veterans, but for our organization. As the program grew from an employee’s idea to a pilot program in testing, I could not wait for VA to implement it nationally so it would be available for everyone. In October 2012, we soft-launched the system while we continued to enhance the system to allow it to work for as many Veterans as possible. Today, as we continue making enhancements, I am convinced it will have the effect I first thought it would.
Requests for changes to family member status are, for the most part, black and white – when you add a dependent, you get an added amount to your monthly compensation payment. read more>>>
No comments:
Post a Comment