December 23, 2013 - The Veterans Affairs Department routinely mails out most of its outpatient prescriptions using U.S. mail, and if veterans want to check on the status of their prescriptions, they must pick up the phone and give their local VA medical center a call.Kenneth Siehr had an idea to change that, and it has earned him this year’s Obama administration SAVE Award, honoring the federal employee who comes up with the most innovative cost-cutting proposal.
Siehr suggested allowing veterans to track the delivery of mailed prescription medications online using VA’s web-based portal, MyHealtheVet. That, he said, would both save pharmacy staff time and provide better customer service. read more>>>
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