The Department of Veterans Affairs (VA) today announced that the Education Call Center, closed on Thursdays and Fridays over the past two months, is again operating five days a week. "I am pleased by the progress these call center employees made in significantly cutting our pending inventory of education claims," said Secretary of Veterans Affairs Eric K. Shinseki. "As a result of their efforts, 30,000 additional student Veterans received their checks, bought books, paid the rent, and stayed in school."
By temporarily reassigning call center employees on Thursdays and Fridays to process Post-9/11 GI Bill claims, VA was able to complete a significant number of education claims from mid-December through mid-February. VA's goal was always to return call center employees to their permanent duties. >>>>>
Friday, February 26, 2010
VA Education Call Center
VA Education Call Center Again Operating Five Days a Week
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Hello,
ReplyDeleteThank you VA Education Call Center. We the call center employees are much beneficiated by your new decision. This is really a great news for all of us.